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Explore the Rules That Govern Your Account

These Terms and Conditions set out the full agreement between you and sportsgambler when you open an account and use any part of our platform, from live tables…

Account eligibility depends on local lawApplies to all deposits and withdrawalsCovers UPI, Paytm, PhonePe transactionsGoverns all games and markets on sportsgamblerSubject to change with notice
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sportsgambler Explore the Rules That Govern Your Account
TERMS CONTACT PATHS

Switch to a Support Channel for Terms Queries

If any clause in these Terms is unclear, or if you believe a term has been applied incorrectly to your account, reach out to our team directly. We handle Terms-related queries through three channels, and our agents are available around the clock to clarify obligations, dispute outcomes, or explain how a specific rule applies to your situation.

Team online

Live Chat

Start a live chat session from any page on sportsgambler. Our agents can pull up your account history and clarify which clause applies to your specific Terms query within minutes.

Email Support

Send a detailed description of your Terms concern to our support email. We aim to respond within 24 hours with a written explanation that you can keep for your records.

Help Centre

Our Help Centre contains the current version of these Terms, a change log of recent amendments, and answers to the most common account-rule questions raised by India account holders.

HOW WE HANDLE TERMS

Open Accounts With Confidence in Our Practices

The way we implement these Terms is designed to be transparent and consistent. Below are the six areas where we apply these rules most directly — covering data handling, cookies, account security…

Data Handling

We collect only the account data needed to verify your identity, process UPI or Paytm deposits, and comply with the legal obligations that apply to sportsgambler in the jurisdictions where we operate.

Cookie Policy

Our platform uses cookies to keep your session active, remember your preferred language and currency, and analyse how you navigate between the sportsbook, live tables, and slot lobby without logging you out.

Account Security

Your account password is encrypted at rest and in transit. We apply two-factor authentication on withdrawal requests and flag logins from unrecognised devices before granting access to your balance.

Record Retention

Transaction records — including every PhonePe deposit and withdrawal — are retained for a minimum period as required by applicable law. You may request a copy of your transaction history at any time via support.

Your Rights Under These Terms

You have the right to request a copy of the data we hold about you, ask us to correct inaccurate records, or request account closure. We will process each request within the timeframe set out in the relevant clause.

Requesting Changes

To request an amendment to your account details — such as a linked Paytm number or registered email address — submit the request through live chat or email with the relevant identity verification documents.

Check Answers to Common Terms Questions

The questions below cover the most frequent Terms and Conditions concerns raised by account holders in India. If your question is not listed here, contact our support team through live chat or email and we will respond with the relevant clause.

Yes. These Terms cover every transaction method available on your account, including UPI, Paytm, and PhonePe. The payment clause specifies processing timelines, minimum amounts, and verification steps for each method.

We will send a notification to your registered account email and post a visible notice on the platform before any material change takes effect. Minor corrections or clarifications may be updated without a formal notice period.

Access depends on local law and is available only where permitted in your jurisdiction. If our systems detect that you are accessing the platform from a restricted region, your account may be suspended per the eligibility clause.

Any verified balance remaining in your account at the time of closure will be refunded to your last used withdrawal method — UPI, Paytm, or PhonePe — subject to the verification requirements set out in the withdrawal clause.

Submit your dispute in writing via the support email, quoting your account number and the clause you believe was applied incorrectly. Our compliance team will review and respond within five business days with a written outcome.

Yes. The prohibited activities clause lists actions such as operating multiple accounts, misrepresenting your identity during verification, and any attempt to exploit platform errors. Breaches may result in account suspension or permanent closure.

We retain personal and transaction data for the minimum period required by applicable law in the jurisdictions where we operate. After that period, data is deleted or anonymised as described in the data retention section of these Terms.

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